Privacy Policy

1. Introduction

Welcome to Hytale Tracker ("we," "us," "our"). This Privacy Policy explains how Lucid ICT Limited, a company registered in Scotland (Company Number: SC760973), collects, uses, discloses, and protects your personal information when you use our website at hytaletracker.org (the "Site") and related services (collectively, the "Service").

We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

2. Data Controller

The data controller responsible for your personal information is:

3. Information We Collect

We collect information in the following ways:

3.1 Information You Provide

• Discord Account Data: When you sign in using Discord, we receive your Discord user ID, username, display name, avatar, and email address (if you have granted permission).
• Profile Information: Any additional information you choose to add to your profile, such as a bio or social links (Supporter feature).
• Communications: Information you provide when contacting us for support or feedback.
• Payment Information: When you purchase a Subscription, payment processing is handled by our third-party payment processors. We do not store your full payment card details.

3.2 Information from Linked Accounts

• Hytale Account Data: When you link your Hytale account, we collect your Hytale player UUID, username, username history, player model/skin data, and cape information.

3.3 Information Collected Automatically

• Device Information: Browser type, operating system, device type, and screen resolution.
• Log Data: IP address, access times, pages viewed, referring URL, and actions taken on the Service.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience. See Section 8 for more details.

4. How We Use Your Information

We use your personal information for the following purposes:

• Providing the Service: To operate, maintain, and improve the Service, including displaying player profiles, managing accounts, and processing Subscriptions.
• Authentication: To verify your identity when you sign in via Discord.
• Account Linking: To connect your Hytale account to your Hytale Tracker profile and display your Hytale identity.
• Communication: To respond to your inquiries, provide customer support, and send service-related notices.
• Personalisation: To personalise your experience and display relevant content.
• Analytics: To analyse usage patterns, monitor performance, and improve the Service.
• Security: To detect, prevent, and address fraud, abuse, and security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. Legal Basis for Processing (UK GDPR)

We process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to provide you with the Service and fulfil our contractual obligations (e.g., managing your account, processing Subscriptions).
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving the Service, ensuring security, and preventing fraud, where these interests are not overridden by your rights.
• Consent: Where you have given consent for specific processing activities, such as receiving marketing communications. You may withdraw consent at any time.
• Legal Obligation: Processing necessary to comply with our legal obligations.

6. Sharing Your Information

We may share your personal information in the following circumstances:

6.1 Public Profile Information

Your Hytale player profile, including your username, player model, and name history, is publicly visible on the Service. If you link your Hytale account, this information will be displayed as your identity across the platform.

6.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Hosting and infrastructure providers
• Payment processors
• Analytics providers
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

6.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.

6.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

7. International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office
• Transfers to countries with adequacy decisions
• Other legally approved transfer mechanisms

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and enhance your experience. Cookies are small text files stored on your device.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly, including authentication and session management.
• Analytics Cookies: Help us understand how visitors use the Service so we can improve it.
• Preference Cookies: Remember your settings and preferences.

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Service. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies
• Clear all cookies when you close your browser

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for a reasonable period thereafter.
• Hytale Profile Data: Player profiles may be retained for historical purposes even after unlinking, as this data is considered publicly available gaming data.
• Transaction Records: Retained as required for tax and accounting purposes (typically 7 years).
• Log Data: Generally retained for up to 12 months for security and analytics purposes.

When you delete your account, we will delete or anonymise your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.

10. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal information:

• Right of Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal information in certain circumstances.
• Right to Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Right to Data Portability: You can request to receive your information in a structured, commonly used format.
• Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within one month.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are between 13 and 18 years of age, you may only use the Service with the consent of a parent or legal guardian.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

12. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure authentication via Discord OAuth
• Regular security assessments and updates
• Access controls limiting who can access personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

13. Third-Party Services

The Service integrates with third-party services, including:

• Discord: For user authentication. Discord's privacy policy is available at discord.com/privacy.
• Hytale: For player data. Hypixel Studios' privacy practices apply to data collected through their services.

We encourage you to review the privacy policies of these third-party services. We are not responsible for their privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when this Privacy Policy was last revised.

We will notify you of material changes by posting the updated Privacy Policy on the Service and, where appropriate, by other means such as email notification.

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: